On National Pediatric Hospice Palliative Care Day, we are reminded of the extraordinary journeys that children with life-limiting illness, their families, and their caregivers take together. Pediatric palliative care is about much more than the final days of life. It is about ensuring that children can live as fully and comfortably as possible, surrounded by dignity, compassion, and support. 

For many children, their families and their communities, home is where they want to be. This is one place where Personal Support Workers (PSWs) and Health Care Aides (HCAs) can play an essential role. They are often the steady, familiar presence in a child’s daily life—helping with feeding, bathing, mobility, and rest—but also sitting quietly, offering reassurance, or joining in play. These small, everyday moments are powerful. They provide children with a sense of safety and help families feel less alone. 

Seeing Beyond Illness 

Every child’s story is different. Some live with complex conditions for years, while others may have a much shorter journey. What unites them is the need for care that sees beyond illness. Children need routine, opportunities to play, and connections with those who matter most to them. Families and communities need support, understanding, and sometimes simply a break to rest or grieve in their own way. 

PSWs and HCAs notice the details—when a child is more tired than usual, when breathing patterns change, when parents look especially worn. These observations often become the starting point for timely discussion and support from the wider care team. This “eyes and ears” role is a quiet but vital contribution. 

Care That Includes Everyone 

Inclusive care means recognizing that not all families experience health systems in the same way. Barriers related to culture, race, language, or geography can affect how and when children receive services. Indigenous families, in particular, may carry the weight of historical trauma and systemic inequities. Respecting traditions, including ceremonies and the involvement of Elders or Knowledge Keepers, can bring comfort and strength. 

Jordan’s Principle, a child-first legal rule in Canada, ensures that First Nations children can access the health, social, and educational services they need without delay. For families receiving palliative care, this can mean faster access to equipment, nursing, respite, or cultural supports—things that make daily life more manageable. 

In the midst of supporting the child, their  family and their    PSW might witness the challenge that family experience in advocating for themselves, or having those things they need to remain home in their community. These challenges of working in a system that may be foreign to them and your ability to listen and be aware of their concerns  can help them advocate for themselves 

Caring for the Family Caregiver 

Caring for a child with a life-limiting illness can be exhausting in all ways. As a PSW you may notice  fatigue, sadness, anxiety and sometimes a loss of hope. 

It will be important to provide care in a way that the parents develop trust in you, and feel confident when you are the caregiver relieving them. Being on time, being consistent, connecting well with the child and the family, are a few ways you can develop the trust. 

As an informal liaison with the health care team, you might need to advocate for the family when you see a need for example:increase in hours, for parents or primary caregivers to get some respite or take a break, finding additional resources for the families who may be struggling financially. Most importantly providing a safe place by just listening ,to the child, family and community so they can share their feelings honestly and without judgement. 

Caring for yourself as a Caregiver 

Caring for seriously ill children is meaningful, but it is also emotionally demanding.  

Many PSWs and HCAs form close bonds with the child and their families. When a child’s condition changes or a death occurs, the grief can be heavy. Some call this compassion fatigue; others speak of burnout, secondary stress, or simply the cost of caring. Whatever words we use, the reality is the same: caregivers need care too. 

It will be especially important to take time to rest, seek peer support, reflect on the experience you had in caring for this child and family, and find balance beyond work. These self care strategies are not luxuries—they are necessities. Self-care allows caregivers to continue to offer presence and compassion without becoming overwhelmed. 

Moving Forward Together 

As we reflect on National Pediatric Hospice Palliative Care Day, we celebrate the children and families who teach us about courage, and the caregivers who walk beside them. By bringing compassion, cultural safety, and inclusion into every interaction, PSWs and HCAs learn and teach, that even in the most difficult times, there can be comfort, dignity, and connection.