Roadblocks to Communication: Giving Advice

Roadblocks to good communication are those things we might say that will stop conversations. This podcast explores some of the ways we can develop awareness of what to say. How do we know that our response is appropriate?

Timeline

  • 0’00” Start
  • 0’10” Roadblocks to communication – things we might say that stop conversations.
  • 0’32” The importance of story in palliative care enables holistic care.
  • 1’25” The dying often explore the meaning of their life.
  • 2’36” Listening as a detective, Listening as an explorer.
  • 3’33” Conversation stoppers
  • 3’48” The first 18 seconds.
  • 4’42” Developing awareness about your own communication stoppers.
  • 5’55 Giving advice when it isn’t appropriate.
  • 6’55” How do I know this is the most appropriate response in this situation?
  • 10’15” Ways to respond when you are asked for your thoughts.
  • 14’10” Summary

Chapter 5, On Being Up Close and Personal with the Dying, in Essentials in Hospice Palliative Care, 2nd Edition, Katherine Murray, 2009.

Credits
Written and recorded by Elizabeth Causton
All Rights Reserved Life and Death Matters 2010